Welcome to the Happy Teeth Family

Office Update

May 24, 2021

Dear Patients:

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We want to thank you for your understanding and compliance with all our safety protocols at the office this past year.  With regards to the recent recommendations by the CDC and new updates from Governor Baker, we realize that patients and their families have questions about our ongoing office policies.  At the present time, most of our pediatric patient population are not able to receive COVID vaccinations.  Keeping in mind the health and safely of our patients, their families, and our staff, we kindly request that you continue to adhere to the following safety protocols that were implemented when we reopened last May.   The only difference is that no temperature readings will take place upon entering the office.  

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• In compliance with public health recommendations, anyone with symptoms (cough, fever, loss of taste, shortness of breath) or who has been in direct contact with a COVID-19 positive person will not be allowed in the building and should stay home. We will be happy to reschedule your appointment for a later date.

• When you arrive to your appointment, we ask that you remain in your car and simply call or text us to confirm your arrival. We will call and text you when we are ready for you to enter. This is to decrease patient-to-patient contact in the waiting room and ensure social distancing.  

• While waiting in your car, you may complete the online COVID-19 Questionnaire and Consent for Treatment form found at the top of this page under the "Your Visit" tab. 

• Patients will have a separate exit after their appointment. Our staff will help guide you through our new office flow for added safety.

• Only the patient (and a guardian if that patient is a minor) is permitted into the office. If this is not possible, we ask that you remain in your car with any additional persons during the appointment and we will call you at the end of the appointment.

• Wearing a mask is mandatory upon entering the office. After you enter, you will be asked to sanitize your hands. You will be given a quick questionnaire and consent form to complete (if you haven't already done so online in your car).

• Clear plastic screens (Sneeze Guards) have been installed at the front desk to minimize exposure to airborne pathogens.

• We have removed any unnecessary reading materials, toys, etc. from the waiting area in our office to limit “touch” surfaces.

• A pre-treatment oral swab with Hydrogen Peroxide solution will be administered to reduce viral load once you are seated in the dental chair.

• Medical-Grade High Efficiency Particulate Arrestance (HEPA) air purifiers, which removes 99.9% of all particles down to 0.1microns, have been placed in each operatory and in the common area to improve air quality for our patients and staff.

• Our doctors and staff will all still be wearing additional Personal Protective Equipment (PPE). As always, trust that we are smiling beneath our masks.  

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Thank you again for your understanding and your continued compliance.  We look forward to seeing you at your next visit. 

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Sincerely,
Drs. Tau, Tau, and Chung and the Happy Teeth Dental Care Family